Manage payment methods

Add your payment method to the ShopBack app to earn Cashback effortlessly. By adding a payment method, you’ll get access to ShopBack Pay, which lets you to earn rewards in-store and online.

We are committed to protecting your personal data. We never share your information with third parties. Read more about our card and data security standards.

How to add a payment method

With effect from 18 Dec 2023, DBS PayLah! will no longer be available as a payment method. Find out how to add other payment methods below.

Add up to 10 cards to your ShopBack account. We might charge a small fee when you first link your card to check your account’s validity. But don’t worry, we’ll refund you the amount within 7 to 14 working days. When adding your credit or debit card, note that we only support cards issued in Singapore.

For app For web
  1. Go to Account → Add payment method.
  2. Choose your preferred payment method:
    • Add a credit or debit card securely. Add your card information which can be found on the back of your credit or debit card.
    • Add GrabPay account.

Check out Link your payment method with other payments apps to learn more about using GrabPay. 

If you have previously used DBS PayLah! as a payment method, we encourage you to explore alternative payment methods such as credit/debit cards or GrabPay for a seamless experience.

How to remove a payment method

Follow these steps to remove your card from the account.

  1. Go to Account → Linked payment methods.
  2. Tap on the more icon (...) to the right of the card.
  3. Tap on the remove icon (-) to the left of the card.
  4. Tap Remove Card.
  5. A warning message will appear. Tap Remove Card to confirm.

How to change payment method

Follow these steps to change your default payment method.

  1. Go to Account → Linked payment methods.
  2. Tap on the icon (🔃) to the right of the card.
  3. Tap on the new card you would like to use.
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