If you're stuck on a problem, here's where you can get help.
Get help to resolve problems with sign-up, verification, login and passwords.
For problems when using ShopBack to browse for or discover products, shops and deals.
Get help with payments when using ShopBack - from Scan & Pay to ShopBack PayLater.
Get help with Cashback tracking and status problems, such as late or missing Cashback or incorrect amounts.
For problems with your orders, including shipping, returns, cancellations and refunds.
Learn how to use ShopBack with our handy guides.
Get 24/7 virtual assistance. Start a chat now.
Missing or wrong Cashback amount? Let us know.