1. Log in or sign up for a ShopBack account on the top right-hand corner of the page.
2. Browse for your favourite online stores and click on any store you want to visit to be re-directed to the store in a new tab
3. A “Few things to note” pop-up will appear. Please read and follow the Terms & Conditions carefully to ensure your Cashback to be tracked.
4. Shop and complete your order within the same tab so that ShopBack can track your order and the amount you had spent.
5. Repeat the entire process starting at ShopBack every time you make a purchase.
Alternatively, you can use the ShopBack Cashback Buddy Extension to track your Cashback. To install and learn how to use ShopBack Cashback Buddy Extension, click here.
We all love upsized Cashback and we’ve made it easier to see whenever your favourite store has increased Cashback promotions. Just look out for the money bag icon!
Important things to note:
1. It will take up to 48 hours for your Cashback to be processed and reflected in your ShopBack account.
2. Your pending Cashback will require 1-120 days to be validated by our merchant store to ensure that no cancellation, return or exchange was made. Claim time will differ from merchant to merchant. Once validated, your pending Cashback will turn “Confirmed” and will be added to your Available Balance.t
3. You will be able to request withdrawal into your bank account once you have accumulated the minimum Available Balance.