What should I do if I do not receive my OTP?

If you did not receive the OTP upon sign up, don’t worry! At times, missing OTPs are due to reasons such as poor reception in some areas, a mobile device issue, or network traffic congestion.

Here are some troubleshooting suggestions:
1) Move to an open area with strong reception
2) Request again within 10-15 minutes

If you still do not receive your OTP for a signup, feel free to contact our friendly HappyBag bot here if you need more help, we would be glad to assist you further.

Can’t find what you need? Reach out to us!