Why is my Bonus Cashback still pending?

 

Bonus Cashback usually comes with a set of requirements. This information can be viewed when you click on the bonus entry ( it will reveal a drop-down menu). You can refer to an example of the criteria as per the screenshot below:

 

1) You have yet to "Earn S$10 confirmed Cashback from purchases"
Screenshot_2019-11-29_at_10.05.45_AM.png

 

2) Your friend yet to "make a purchase of S$25 and update his/her withdrawal details"Screenshot_2020-07-20_at_4.17.19_PM.png

 

3) You have yet to "Earn S$10 confirmed Cashback from purchases"Screenshot_2019-11-29_at_10.05.37_AM.png

 

Once all the requirement is fulfilled, the bonus will be redeemable in 5 working days. 

Can’t find what you need? Reach out to us!

Shopback Help Center Footer Banner