Why is my Bonus Cashback still pending?

Bonus Cashback usually comes with a set of requirements. Please ensure to read through the terms and conditions of the bonus offer. You can refer to an example of the criteria as per the screenshot below:

Screenshot_2019-11-29_at_10.05.45_AM.pngScreenshot_2019-11-29_at_10.05.37_AM.png


This information can be viewed when you click on the bonus entry ( it will reveal a drop-down menu).
If you are still facing issues, please write into us at help@shopback.sg or live chat agents here and we would be glad to assist you further.

Can’t find what you need? Reach out to us!

Shopback Help Center Footer Banner