I'm seeing an error message that I've not verified my account. What should I do?

For assistance on this matter, please contact our friendly live chat agents here.

(Note: If you are facing issues after receiving the verification email, please try again and ensure this time you close the ShopBack app/logout of ShopBack website before clicking on the verify link in the email. An alternative will be to verify your account in a web browser in incognito/private browsing mode.)

Can’t find what you need? Reach out to us!

Shopback Help Center Footer Banner