What passwords do I need to enter when I make a Cashback withdrawal request?

There will be 2 passwords prompted:
1) Your ShopBack login password - enter in the "Verify Password" section (not applicable to Facebook login accounts); and
2) One-Time-Password (OTP) - this is a password that will be sent via SMS to your phone number. Enter to verify and confirm the withdrawal. 

Password & OTP is needed for first-time withdrawal. Subsequent withdrawal, only OTP is needed. 
Please contact our friendly HappyBag bot here if you have any further concerns and we will be at your assistance.

 

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