How do I recover my password?

1) At the login page, you need to fill with your ShopBack registered email address in the space provided as below;


2) Then, click "Forgot Password" and you will receive a password reset link in your inbox.
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Do note that your password needs to include 8 characters of alphanumeric. Once you have reset your password, you may then log in to your ShopBack account as usual.

*Reset password email has a token that is only valid for 30 minutes. If you are unable to reset your password within the stipulated time, please do click on "Forgot Password" once again. 

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