My Missing Cashback request is rejected. Can I make an appeal?

You can appeal for your rejected Missing Cashback within 30 days from the date of the notification email from ShopBack that the Cashback has been rejected. Any appeal past the specified timeframe will not be investigated by our partner store.

You may drop an email in regard to the rejected Cashback to help@shopback.sg and our friendly agent will assist you accordingly. :D

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