Why did I not receive my referral bonus?

Referral Bonus usually comes with a set of requirements. Please ensure to read through the terms and conditions for referral bonus here: (https://www.shopback.my/referral/invite). To check on this from your end, click on Cashback Overview > Click on the bonus entry. You can refer to an example of the criteria as per the screenshot below :

Screenshot_2020-03-26_at_5.39.00_PM.png

To ensure your referral bonus is in your ShopBack account, please do fulfill all the criteria as above.

For further clarification, do reach out to our friendly live chat agents here!

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