1. What is the Boost feature?
The Boost feature lets you earn Bonus Cashback for a limited time at participating brands.
2. How does Boost work?
You can enjoy Bonus Cashback by tapping the Boost button at participating ShopBack GO brands. It's a one-off limited-time promotion at brands you may have visited before.
Remember – you need to tap the Boost button before you pay for your purchase at the outlet.
3. How do I use Boost to get Bonus Cashback?
Step 1: Choose a brand you want to visit
Step 2: Tap and hold the Boost button to activate it
Step 3: Pay at the outlet using a linked card to get your Bonus Cashback!
4. Once I tap Boost, how long will the Boost last?
The Boost period is shown on the respective outlet's page. Once this period ends, the Cashback percentage will return to the standard amount.
Please note that if you remove all cards you've linked to ShopBack GO, any active Boosts will expire, and you'll need to reactivate each one to earn Bonus Cashback at the participating brands.
5. Does tapping Boost for one outlet activate it for the brand's other outlets as well?
No, you'll need to tap the Boost button for each outlet you're visiting. But if you've Boosted at multiple outlets of the same brand, they'll expire once you've pay and earn Bonus Cashback at any one of the outlets.
For example, you may Boost at Texas Chicken outlets at VivoCity, NEX, and Changi City Point, but once you pay and earn Bonus Cashback at any one of them, the Boost will no longer apply for the others.
6. Can I undo my Boost?
No, the Boost for an outlet cannot be undone once it’s been activated.
If you’re unsure about visiting the outlet before the Boost expires, don’t worry – a Boost will be valid for 30 days once activated. If you don't make a purchase at the brand within those 30 days, the Boost will expire, but you will be able to Boost again for another 30 days (as long as the brand is still offering Bonus Cashback).
The Boost will be valid only as long as the campaign is running. The validity of the Boost campaign is shown on each outlet’s information page. There will be no option to Boost once the campaign has ended.
7. Do I need to make a second visit to Confirm my Bonus Cashback from a Boost?
Nope! Bonus Cashback from Boost offers will be Confirmed before your next visit. This usually happens within 7-14 days of your purchase (just be sure not to void the transaction!)