1. Is there Cashback for deal purchases?
Yes! The Cashback amount may vary for each deal. The deal detail page will show you how much Cashback you’ll earn when you buy it.
2. When will my Cashback be tracked?
Your Cashback will be tracked once you’ve successfully purchased a deal.
3. When will my tracked Cashback be Confirmed?
Your tracked Cashback will be Confirmed within 24 hours of you redeeming the deal at the outlet.
Do take note that Cashback will be Rejected for expired/refunded/cancelled vouchers
4. What should I do if Cashback for my deal purchase is not tracked?
Please contact our Support Team at firstname.lastname@example.org, and mention your ShopBack-registered email address, the deal name, and your Order ID.
5. Can I Boost to get more Cashback for my deal purchase?
No – Boost cannot be used for in-app deal purchases.
However, you can Boost before you pay for in-store purchases using your linked card at participating outlets.