General Enquiries

1. What is DBS PayLah!?

Is a personal mobile wallet which allows you to perform fund transfers & bill payments via a mobile number.

2. What are the benefits of using DBS PayLah!?

You can use DBS PayLah! to pay at thousands of acceptance points across Singapore, including restaurants, convenience stores, and more. When linked to your ShopBack account, you can earn Cashback when you use DBS PayLah! to pay at 1000+ ShopBack In-Store partners.

3. What happens to my Cashback if I unlink my DBS PayLah! and ShopBack accounts?

You will receive your Cashback for any transactions that were made before the two accounts were unlinked. If you face any issues with receiving Cashback for payments using DBS PayLah! at ShopBack In-Store partners, please contact our Support team at

4. Can I use DBS PayLah! to buy vouchers on ShopBack In-Store?

No, but you can use your linked credit/debit cards, or your Cashback to buy vouchers on ShopBack In-Store.

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