Why is my ShopBack GO Cashback still Pending?
When you make an in-store payment at a brand, the status of your Cashback will appear as 'Pending'. It will change to 'Confirmed' on your next visit to the same brand/outlet, as long as it's before the date mentioned in the blue Cashback info box on the brand's/outlet's page.
The Cashback will turn Confirmed within 7-14 days once your subsequent Cashback is tracked.
Please note, this expiry date may vary by brand.
