How can I update my default payment method?

To update your default payment method, kindly follow the steps below:

a) Log in your account to ShopBack Mobile App
b) Go to Profile Account
c) Go to “Add/Manage Payment Methods”
d) Change your Default Billing Card



Good news! You can also pay your 1st instalment using Cashback or any of your linked cards on your ShopBack account. Then your subsequent instalment payments will be deducted from your set default card.

Upcoming payments will be charged to your ‘Default Billing Card’

Additionally, you may receive an SMS notification, upon adding a new card, where there is a small charge made on your card. This is a small authorisation charge, which will be deducted from your card as a one-time charge. This is to verify that your card and account are both active.

Fret not, the amount will be refunded to you automatically by the bank within 7 to 14 working days. As this charge is processed by the bank, please contact your card issuer to check on the refund status.

If you are facing an error while adding your debit card as a default payment method, it may be that your card is not enabled for e-commerce transactions. For this, you may reach out to your respective bank to enable that.

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