How can I check the return/delivery status of my order?

To check on the delivery status of your order, you may refer to your tracking number shared by the merchant. If you have any concerns about your delivery status, kindly reach out to the merchant directly for their quick assistance.

Regarding your return status, kindly reach out to the merchant as ShopBack does not store the order made between yourself and the merchant. The merchant will be able to provide help and assistance to you on this matter.

If you are having difficulties contacting them, please let us know here, and we’ll do our best to help you.

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