Manage your account

Login, Password and Account Verification

• I can’t log in. What should I do?
• What if I forget my password?
• How do I verify my account?

Account Information

• How can I deactivate my account?
• How do I change my phone number?
• Can I merge my accounts?
• What information will be accessible on my ShopBack account?
• How do I change my e-mail?

Partner's Points

• I’m tied to a partner account. How do I update my card information?

Newsletters

• Will ShopBack send me any newsletters?
• How can I unsubscribe from ShopBack newsletters?
• I unsubscribed but I would like to receive ShopBack newsletters again