Traditional Cashback programs normally require you to present a coupon, voucher, or QR code to the outlet staff. We think this is a troublesome way for you to earn Cashback. Instead, ShopBack has partnered with Visa and Mastercard to automatically...

Absolutely. ShopBack is not allowed to – and never will – store any of your card details. Instead, we work with a PCI DSS-compliant security partner whose role is to process your card details securely for Visa and Mastercard.

  1. Purpose 1.1 This page (together with the documents referred to on it) sets out the terms and conditions (“Terms and Conditions”) relating to the purchase of vouchers from Ecommerce Enablers Pte. Ltd (“ShopBack” ,”Company”, “us”, “we” or “our...

ShopBack Go is 100% free-to-use – there are no fees or costs involved, and ShopBack does not have the ability to charge your card unless the linked card is used for deal purchases.

No, we cannot. ShopBack is bound by very strict rules on what kind of transaction data it receives. Visa and Mastercard will only share certain pieces of information of a transaction with ShopBack, and only when you use a linked card at ShopBack I...

We are working closely with our bank partners to give the best deal to all ShopBack users. You can now link your card into the ShopBack account and it can be up to 10 cards per ShopBack account. As a quick reminder, any Singapore-issued Visa and M...

At this point, ShopBack In-Store only supports Visa and Mastercard credit and debit cards that are issued in Singapore. If you are having trouble adding a card to your ShopBack account, please ensure: your card has been issued in Singapore the ca...

Yes, of course. Navigate to your account screen in the ShopBack app, and tap "Link/Manage Cards". Then, tap on the edit icon to the right, and proceed to remove the card.