Logging In
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How do I log in my ShopBack account?There are 3 ways you can sign in to your account and it depends on the first time you have signed up with ShopBack. :) 1) If you signed up for a ShopBack account using an email address:Select 'Use email address'.Enter your email address and passwo...
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How do I recover my password?1) At the login page, you need to fill with your ShopBack registered email address in the space provided as below;2) Then, click "Forgot Password" and you will receive a password reset link in your inbox. Do note that your password needs to in...
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I did not receive any reset password email. What do I do?You can request one directly here to receive the reset password link. You can also manually request the reset password email via the ShopBack login page like below: 1) At the login page, you need to fill with your ShopBack registered email address...
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What do I do if I am unable to log in?There could be several reasons why an account is not able to access, it could be because;1) Wrong password/Forgot passwordYou are able to reset your password at the login page by clicking on "Forgot Password" or you can also click on the link here...
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I no longer want to use Social Media account(Facebook/Apple ID) to log in. What should I do?Great news! You can now link or delink your social account(Facebook/Apple ID) from, or to your ShopBack account. After delink, you can change your ShopBack account login from using Facebook/Apple to your registered ShopBack email address and newly...