Searching for my favourite store
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Why I can't be redirected to TaoBao via extensionWe are sorry to hear that. No worries, we are here to assist! If you have installed Anti-Virus Program Kaspersky on your computer or desktop, this may be blocking Taobao to be redirected via ShopBack. Here are the troubleshooting steps: 1) Open th...
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How do I search for a store to shop?Visit the ShopBack website or app and look out for a search bar at the top of the page. Type the name of the store on the bar to search.
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Where can I see the list of available stores?To browse for all available stores in ShopBack, click here
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The store I saw is no longer available. Why?Trust us when we say we share your loss too. Our team continues working hard to bring your favorite stores back. The store decided to go offline as they currently updating the merchant site for the convenience of all. This is to ensure the best ex...