Expired gift Voucher

The Voucher I sent as a gift expired. What should I do?


Unfortunately, all expired Vouchers are voided automatically and cannot be refunded. We’re unable to extend the Vouchers’ validity, as they have a fixed expiry date.

If the Voucher hasn’t expired and your friend wasn’t able to use it, reach out to Sparky, ShopBack's friendly virtual assistant. We’ll investigate and see what we can do.

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