ShopBack Dramas FAQ

About Dramas on ShopBack

What are micro dramas?

Micro dramas are short, bite-sized video episodes designed for fast viewing, typically 1–5 minutes per episode. On ShopBack, you can watch micro dramas directly within the app — no separate downloads required.

What genres are available?

Dramas span a range of genres including romance, thriller, and comedy, with new content added regularly.

Is the content free to watch?

Yes. Micro dramas on ShopBack are free to watch and include ad-supported content.

Can I watch offline?

No. Dramas are streamed online only and cannot be downloaded for offline viewing.

Is the content suitable for all ages?

Most content is designed for general audiences, though some drama themes may be more suitable for mature viewers.

Earning Cashback

How do I earn cashback from watching dramas?

Cashback is earned based on your total watch time. You need to watch continuously for a set duration to complete a watch interval and earn cashback — partial intervals do not count. For example, if the interval is 5 minutes, watching 4 min 50 sec will not earn a reward for that interval.

Does cashback accumulate if I switch between dramas?

Yes. Your watch time carries over when you switch between dramas within the same session. You do not need to finish a single episode to earn — only the total continuous watch time matters.

Is there a limit on how much cashback I can earn from watching dramas?

Yes, a daily cashback limit applies based on accumulated watch time of 2 hours. Once the daily 2 hours is reached, additional watch time will not earn further cashback until the next day.

Why does my cashback show as "Tracked"?

All drama cashback starts as Tracked within 1 day from a full watch interval and gets Confirmed after a holding period of 30 days has passed.

When can I withdraw my drama cashback?

Drama cashback becomes redeemable once a holding period of 30 days has ended. You can check the release date in your cashback activity page under the relevant transaction.

Need More Help?

For all enquiries, please reach out to the Jolibox support team at contact@jolibox.com. To help the Jolibox support team locate your account, please include your JoliBoxer username in the message.

You can find your JoliBoxer username by:

  1. Opening the Dramas section within the ShopBack app
  2. Tapping on your profile icon
  3. Your JoliBoxer username will be displayed on your profile page eg “JoliBoxer 33QDQY”
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