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Help centre · ShopBack Singapore
Troubleshooting help
Payment-related issues

Payment-related issues

Get help with payments when using ShopBack - from Scan & Pay to ShopBack PayLater.

Can't add or remove a credit or debit card
Problems making payment
PayLater verification issue
PayLater payments not reflected in account
Missed PayLater payments
Unexpected PayLater deductions
Problems applying a Voucher or Promo

The ShopBack help centre provides guidance on how to use ShopBack and what to do if you encounter a problem.

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