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  1. Help centre · ShopBack Singapore
  2. Troubleshooting help
  3. Payment-related issues

Payment-related issues

Get help with payments when using ShopBack - from Scan & Pay to ShopBack PayLater.

  • Can't add or remove a credit or debit card
  • Problems making payment
  • PayLater verification issue
  • PayLater payments not reflected in account
  • Missed PayLater payments
  • Unexpected PayLater deductions
  • Problems applying a Voucher or Promo
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The ShopBack help centre provides guidance on how to use ShopBack and what to do if you encounter a problem.
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