I am unable to add my credit/debit card!

At this point, ShopBack GO only supports Visa and Mastercard credit and debit cards that are issued in Singapore. If you are having trouble adding a card to ShopBack GO, please ensure:

- your card has been issued in Singapore

- the card you are trying to add is a Visa/Mastercard credit/debit card

- you have not already linked the maximum of 10 cards 

- you are using the most updated version of the ShopBack app

If the error prompts as below, kindly reach out to us and our Customer Support Executive will assist you further. 


We are working to add future support for NETS, PayNow, DBS PayLah!, American Express cards as well as cards issued in other countries. Stay tuned for updates!

Can’t find what you need? Reach out to us!

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