Skip to main content
Help centre · ShopBack Singapore
Troubleshooting help
Account and login issues
Account and login issues
Get help to resolve problems with sign-up, verification, login and passwords.
Did not receive OTP via SMS or text message
Problems connecting ShopBack to an AI assistant
Account already exists
Problems logging in
Did not receive reset password email
Unable to verify account
Emails I receive don’t match my settings
Merge accounts
Start typing your search…