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Help centre · ShopBack Singapore
Troubleshooting help
Account and login issues

Account and login issues

Get help to resolve problems with sign-up, verification, login and passwords.

Did not receive OTP via SMS or text message
Account already exists
Problems logging in
Did not receive reset password email
Unable to verify account
Emails I receive don’t match my settings
Merge accounts

The ShopBack help centre provides guidance on how to use ShopBack and what to do if you encounter a problem.

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